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Price Value
As far as we're concerned, PowWeb's plan is right up there with iPowerWeb. Their pricing structure is a little different than we've seen with other hosting providers, as PowWeb only offers one plan at $5.77/month. This is a promotional rate that offers you a $24 dollar savings on a one year plan. It's obvious they are looking to be a leader in value to customers: as mentioned above, you now get 1500 GB disk space and 15000 GB transfer.
Reliability
PowWeb has an average 99.7% uptime, which is only a fair record. Their server does go down occasionally, similar to the downtime experienced with other web hosting companies.
Control Panel
PowWeb Hosting has developed their own custom control panel software, which is called the Member Operations Center or "OPS". It offers lots of features and has a good "back-end community" with very popular customer support forums and webmaster resource areas. However, when faced with this custom developed control panel over the widely accepted CPanel or Plesk, you quickly realize that it is not the easiest panel to set up and use. There are components that do not come installed and the interface is not as clean and easy to use as the other control panels. Perhaps an update is in order..
Customer Support
PowWeb has joined the upper ranks in customer support, as they now offer 24/7 toll free phone support as well as e-mail and live chat. Similar to other hosting companies is PowWeb's 30-day money back guarantee if you are unsatisfied with their product, an essential for those seeking cheap web hosting. They also have a vbulletin message board that will allow you to ask presale questions and support questions, so other users may help you.
PowWeb Hosting Plans
Linux/UNIX Hosting Plan
PowWeb: 1500 GB space, 15000 GB bandwidth @ $5.77/mth
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