iPowerWeb Hosting Review

iPowerWeb, with over 500,000 active members, has become one of the central web hosting companies in the current hosting market. Commencing in late 2001, iPowerWeb was able to use their simple offerings and huge advertising campaigns throughout the net to aid in the growth of a large customer base quickly. But with this fast pace, iPowerWeb had to overcome some growing pains in customer service.

iPowerWeb's pricing is straightforward and offers customers a great value for their dollar. They only have one package, priced at $4.95 per month, but it includes a complete web hosting package. With 1500 GB storage space and 15000 GB of web hosting traffic, this plan is exceptional for such a budget price. A number of features are provided, including MySQL, PHP and FrontPage support. All in all, iPowerWeb presents an excellent value, and is a highly recommended web host.

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Hosting Ratings:
Price Value 8.5 / 10
Performance 8.5 / 10
Reliability 9 / 10
Customer Support 8 / 10
Control Panel 8 / 10
User Feedback 8 / 10
Overall Grade: 82%
 

Price Value
iPowerWeb has a clear-cut pricing structure that offers users outstanding value. For only $4.95 a month, you receive the complete web hosting package described above, which is more than most competitors are offering at a higher price. In general, they provide everything offered by premium web hosting accounts - but for only $4.95 a month. Overall, $4.95 is a great price for this type of package.

Reliability
When compared to other web hosting companies, iPowerWeb's servers are above average. iPowerWeb servers have excellent uptime, as they are located in four world-class quality Tier 1 Internet Data Centers. These facilities are optimized to offer an environment in which this company can provide services that are deemed industry-leading. Their Data Centers are also monitored 24/7 by network engineers, and use equipment like Dell PowerEdge and HP ProLiant Servers, and Cisco and Foundry Firewalls and Routers. iPowerWeb is also able to provide premium bandwidth through partnerships with companies like AT&T and Cable & Wireless.

Control Panel
iPowerWeb announced on June 1, 2004 that it has signed an exclusive contract with SWsoft, a developer of web hosting automation software, to provide the Plesk 7 control panel to iPowerWeb's dedicated server customers. SWsoft introduced Plesk 7, the most recent version of its control panel application for managing Linux, Unix and Windows-based servers in February. SWsoft also offers Plesk Expand, an add-on to Plesk 7, which unifies web hosting environments with multiple servers running on varying platforms.

Customer Support
iPowerWeb's customer service has vastly improved over the past year. In the past, you would be put on hold for an unacceptable length of time. They would then possibly direct you to an answering service if you were on hold too long or if they were receiving other calls. With recent improvements, now you can usually reach a support person within five to ten minutes, although their phone line is still quite busy during certain times of the day. Furthermore, when you are a new user with the system, they do not take orders over the phone. Instead, they require that you place the order online. Although they have vastly improved in this area, they are still quite average when compared to other top web hosting companies.

iPowerWeb Hosting Plans
Linux Hosting Plan
iPowerWeb Plan: 1500 GB space, 15000 GB bandwidth @ $4.95/mth (2 year plan)

Windows Hosting Plan

iPowerWeb Plan: 100 GB space, 1000 GB bandwidth @ $9.95/mth